How To Fix CRM_CFG_UPGRADE022 - System does not contain a configurable financing hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_UPGRADE - Migration of SCE Data Model to Version 4.0

• Message number: 022

• Message text: System does not contain a configurable financing hierarchy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_UPGRADE022 - System does not contain a configurable financing hierarchy ?

  The SAP error message CRM_CFG_UPGRADE022 indicates that the system does not contain a configurable financing hierarchy. This error typically arises during the configuration or upgrade processes in SAP Customer Relationship Management (CRM) when the system expects a financing hierarchy to be defined but cannot find one.
  Cause:
  
  Missing Configuration: The financing hierarchy has not been set up in the system. This could be due to an incomplete configuration process or oversight during the initial setup.
  Upgrade Issues: If the system has been upgraded from an older version, the financing hierarchy may not have been migrated properly.
  Data Inconsistencies: There may be inconsistencies or missing entries in the relevant configuration tables that define the financing hierarchy.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings in SAP CRM.
  Ensure that the financing hierarchy is defined. You can do this by going to the relevant customizing transaction (e.g., SPRO) and checking under the CRM settings for financing or pricing.
  
  
  
  Create Financing Hierarchy:
  
  If the financing hierarchy does not exist, you will need to create it. This typically involves defining the hierarchy levels and the relationships between them.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the order management area where you can define the financing hierarchy.
  
  
  
  Check for Upgrade Notes:
  
  If the error occurred after an upgrade, check the SAP Notes for any specific instructions or corrections related to the financing hierarchy. You can search for relevant notes in the SAP Support Portal.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the configuration tables to ensure that all necessary entries are present and correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for detailed steps on configuring the financing hierarchy. This can provide insights into any prerequisites or additional settings that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. They can provide guidance based on the specific version and configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER, and others that pertain to CRM configuration.
  SAP Notes: Regularly check for SAP Notes that may address known issues or provide updates related to financing hierarchy configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CRM_CFG_UPGRADE022 error and ensure that your system has the necessary financing hierarchy configured.