How To Fix CRM_CFG_UPGRADE021 - System contains no entries in mapping table: &1, client &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_UPGRADE - Migration of SCE Data Model to Version 4.0

• Message number: 021

• Message text: System contains no entries in mapping table: &1, client &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_UPGRADE021 - System contains no entries in mapping table: &1, client &2 ?

  The SAP error message CRM_CFG_UPGRADE021 indicates that the system is unable to find any entries in the specified mapping table for the given client. This error typically occurs during the upgrade or configuration of the SAP CRM system, particularly when the system is trying to access configuration data that is expected to be present in the mapping table.
  Cause:
  
  
  Missing Entries: The mapping table specified in the error message does not contain any entries for the client mentioned. This could be due to:
  
  The table not being populated during the upgrade or migration process.
  Data not being transferred correctly from a previous system or client.
  The mapping table being incorrectly configured or not set up at all.
  
  
  
  Incorrect Configuration: There may be an issue with the configuration settings that are supposed to populate the mapping table.
  
  
  Upgrade Issues: If the error occurs during an upgrade, it may indicate that the upgrade process did not complete successfully, or certain steps were skipped.
  
  
  Solution:
  
  
  Check Mapping Table: Verify the contents of the mapping table specified in the error message. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to view the entries in the mapping table.
  
  
  Populate Missing Data: If the mapping table is empty, you may need to populate it with the necessary entries. This could involve:
  
  Running specific reports or programs that are designed to fill the mapping table.
  Manually entering the required data if applicable.
  
  
  
  Review Upgrade Steps: If this error occurred during an upgrade, review the upgrade documentation and ensure that all necessary steps were followed. You may need to rerun certain upgrade steps or apply corrections.
  
  
  Check Configuration Settings: Ensure that the configuration settings related to the mapping table are correct. This may involve checking customizing settings in the SAP system.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific details of your system and the error encountered.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11, SE16, and SPRO for data dictionary and configuration checks.
  SAP Notes: Regularly check the SAP Support Portal for notes related to CRM upgrades and configuration issues.
  Documentation: Review the upgrade guides and configuration manuals provided by SAP for your specific version of CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.