How To Fix CRM_CFG_UPGRADE020 - System does not contain any configurable financing products (client &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_UPGRADE - Migration of SCE Data Model to Version 4.0

• Message number: 020

• Message text: System does not contain any configurable financing products (client &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_UPGRADE020 - System does not contain any configurable financing products (client &1) ?

  The SAP error message CRM_CFG_UPGRADE020 indicates that the system does not contain any configurable financing products for the specified client. This error typically arises during the upgrade or configuration of the SAP CRM system, particularly when dealing with configurable products or financing options.
  Cause:
  
  
  Missing Configurable Financing Products: The primary cause of this error is that there are no configurable financing products defined in the system for the specified client. This could be due to:
  
  The products not being created or activated in the system.
  The configuration settings not being properly set up.
  Data migration issues during an upgrade or system transition.
  
  
  
  Client-Specific Configuration: The error message specifies a client (e.g., &1), indicating that the issue is specific to that client. It may be that the financing products exist in other clients but not in the one being referenced.
  
  
  Solution:
  
  
  Check Product Configuration:
  
  Navigate to the relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to check if any configurable financing products are defined.
  Ensure that the financing products are correctly configured and activated.
  
  
  
  Create Configurable Financing Products:
  
  If no products exist, you may need to create new configurable financing products. This can typically be done through the SAP GUI using the appropriate transaction codes for product configuration (e.g., CU50 for configuration).
  
  
  
  Data Migration:
  
  If this is during an upgrade or migration, ensure that the data migration process included the necessary financing products. You may need to re-run the migration or check the migration logs for any errors.
  
  
  
  Client-Specific Settings:
  
  Verify that the client settings are correct and that the necessary configuration has been transported or set up in the client in question.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to configurable products and financing options for any additional steps or considerations that may be required.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product configuration and management in SAP CRM.
  SAP Notes: Search for SAP Notes related to CRM configuration and financing products, as they may provide additional insights or solutions.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.