How To Fix CRM_CFG_SC_IL069 - Not possible to enter &1 since this would cause a recursion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC_IL - Message Class of package CRM_CFG_SC_IL

• Message number: 069

• Message text: Not possible to enter &1 since this would cause a recursion

What causes this issue?

The new product has already a relation to the root product. Entering it
would mean a recursion.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the relations of the product you were going to enter with
respect to sales components, dependent components and rate plan
combinations.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC_IL069 - Not possible to enter &1 since this would cause a recursion ?

  The SAP error message CRM_CFG_SC_IL069 indicates that there is an attempt to enter a configuration that would lead to a recursion in the configuration process. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with configurable products or services.
  Cause:
  The recursion error usually arises from one of the following scenarios:
  
  
  Circular Dependencies: The configuration of one characteristic or item is dependent on another characteristic or item that, in turn, depends on the first. This creates a loop that the system cannot resolve.
  
  
  Incorrect Configuration Settings: There may be settings in the configuration profile that allow for recursive relationships, which are not valid.
  
  
  Modeling Errors: Errors in the way the product or service is modeled in the system can lead to situations where the configuration logic leads to recursion.
  
  
  Solution:
  To resolve the CRM_CFG_SC_IL069 error, you can take the following steps:
  
  
  Review Configuration Settings: Check the configuration settings for the product or service in question. Look for any circular dependencies in the characteristics and their dependencies.
  
  
  Adjust Dependencies: If you find any circular dependencies, adjust the dependencies so that they do not reference each other in a way that creates a loop.
  
  
  Check Configuration Profiles: Ensure that the configuration profiles are set up correctly and do not allow for recursive relationships.
  
  
  Test Configuration: After making changes, test the configuration process to ensure that the error no longer occurs.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring products and services to avoid recursion.
  
  
  Seek Expert Help: If the issue persists, consider reaching out to SAP support or a consultant with expertise in SAP CRM configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Configuration Documentation: Review the SAP documentation related to product configuration and dependencies to better understand how to structure your configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the recursion error in your SAP CRM configuration.