How To Fix CRM_CFG_SC_IL067 - &1 is neither a valid product nor a valid group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC_IL - Message Class of package CRM_CFG_SC_IL

• Message number: 067

• Message text: &1 is neither a valid product nor a valid group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC_IL067 - &1 is neither a valid product nor a valid group ?

  The SAP error message CRM_CFG_SC_IL067 indicates that the system cannot find a valid product or product group based on the input provided. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product configuration or selection.
  Cause:
  
  Invalid Product/Group ID: The product or product group ID entered does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrectly configured products or groups.
  Authorization Issues: The user may not have the necessary authorizations to access the product or product group.
  Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to the inability to recognize the product or group.
  Inactive Products/Groups: The product or group may be inactive or not available for the current transaction.
  
  Solution:
  
  Verify Product/Group ID: Check the product or group ID entered for any typos or errors. Ensure that it is correctly spelled and formatted.
  Check Master Data: Use transaction codes like MM03 (for material master) or CRMD_ORDER (for CRM orders) to verify that the product or group exists and is correctly configured.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the product or group. This can be checked with the help of a security administrator.
  Activate Products/Groups: If the product or group is inactive, consider activating it in the system.
  Consult Configuration Settings: Review the configuration settings in the SAP system to ensure that they are set up correctly for product selection and configuration.
  Check for Dependencies: If the product is part of a configuration model, ensure that all dependencies and requirements are met.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, MM03, CS03 (for viewing BOMs), and CU50 (for configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to product configuration and CRM processes for additional insights.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.