How To Fix CRM_CFG_SC_IL068 - Product &1 : End date is before the start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC_IL - Message Class of package CRM_CFG_SC_IL

• Message number: 068

• Message text: Product &1 : End date is before the start date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC_IL068 - Product &1 : End date is before the start date ?

  The SAP error message CRM_CFG_SC_IL068 indicates that there is a configuration issue related to a product's validity dates in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the end date for a product is set before its start date, which is logically incorrect.
  Cause:
  The primary cause of this error is that the end date of a product's validity period is earlier than its start date. This can happen due to:
  
  Data Entry Error: Incorrect dates may have been entered during the creation or modification of the product.
  System Migration Issues: If data was migrated from another system, the date formats or values may not have been correctly translated.
  Configuration Changes: Changes in product configuration or updates may have inadvertently set the end date incorrectly.
  
  Solution:
  To resolve this error, you need to correct the date configuration for the affected product. Here are the steps to do so:
  
  Identify the Product: Note the product number indicated in the error message (represented by &1).
  Access Product Configuration:
  
  Go to the relevant transaction in SAP CRM (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H).
  Search for the product using the product number.
  
  
  Check Validity Dates:
  
  Review the start date and end date fields for the product.
  Ensure that the end date is set to a date that is equal to or later than the start date.
  
  
  Correct the Dates:
  
  If the end date is indeed before the start date, update it to a valid date.
  Save the changes.
  
  
  Test the Changes: After making the corrections, try to perform the action that triggered the error again to ensure that it has been resolved.
  
  Related Information:
  
  Date Formats: Ensure that the date formats are consistent with your system's settings to avoid future errors.
  Validation Rules: Check if there are any validation rules or custom logic in place that might affect how dates are handled in your system.
  Documentation: Refer to SAP documentation or help resources for more detailed information on product configuration and date management in SAP CRM.
  User Training: Consider providing training for users involved in product configuration to minimize data entry errors.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.