How To Fix CRM_CFG_SC_IL030 - More than one default value selected in contract term

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC_IL - Message Class of package CRM_CFG_SC_IL

• Message number: 030

• Message text: More than one default value selected in contract term

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC_IL030 - More than one default value selected in contract term ?

  The SAP error message CRM_CFG_SC_IL030, which states "More than one default value selected in contract term," typically occurs in the context of configuring contract terms in SAP CRM (Customer Relationship Management). This error indicates that the system has detected multiple default values for a specific field or parameter where only one default value is expected.
  Cause:
  
  Multiple Default Settings: The most common cause of this error is that there are multiple entries in the configuration settings for contract terms that have been marked as default. This can happen if the configuration was not set up correctly or if there are overlapping settings.
  Inconsistent Data: There may be inconsistencies in the data entered for contract terms, leading to ambiguity in which default value should be applied.
  Customizations: If there are custom developments or enhancements in the system, they might inadvertently create situations where multiple defaults are defined.
  
  Solution:
  
  Review Configuration: Go to the configuration settings for contract terms in SAP CRM. Check the entries to ensure that only one default value is set for each relevant field. You can do this by navigating to the relevant customizing transaction (e.g., SPRO) and reviewing the settings under the contract management section.
  Adjust Default Values: If you find multiple entries marked as default, adjust them so that only one entry is designated as the default for each relevant field.
  Data Consistency Check: Perform a data consistency check to ensure that there are no conflicting entries in the database that could lead to this error.
  Testing: After making changes, test the configuration by attempting to create or modify a contract to ensure that the error no longer occurs.
  Consult Documentation: Refer to SAP documentation or notes related to contract management and configuration for any specific guidelines or best practices.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or CRM_ORDER to manage contracts.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to the configuration settings.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or consulting with an SAP expert who specializes in CRM configurations.
  
  By following these steps, you should be able to resolve the CRM_CFG_SC_IL030 error and ensure that your contract terms are configured correctly.