How To Fix CRM_CFG_SC_IL010 - Process type & not found in the table CRMC_IST_TP_PTY


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CFG_SC_IL - Message Class of package CRM_CFG_SC_IL

  • Message number: 010

  • Message text: Process type & not found in the table CRMC_IST_TP_PTY

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CFG_SC_IL010 - Process type & not found in the table CRMC_IST_TP_PTY ?

    The SAP error message "CRM_CFG_SC_IL010 Process type & not found in the table CRMC_IST_TP_PTY" typically indicates that the system is unable to find a specific process type in the configuration table CRMC_IST_TP_PTY. This table is used to store process types related to the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Missing Configuration: The process type you are trying to use has not been defined in the system. This could happen if the process type was never created or if it was deleted.
    2. Incorrect Process Type: The process type you are referencing may be misspelled or incorrectly formatted.
    3. Transport Issues: If the configuration was transported from another system, there may have been issues during the transport that caused the process type to not be included.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access certain process types.

    Solution:

    1. Check Configuration:

      • Go to the transaction code SPRO and navigate to the relevant configuration area for CRM.
      • Check if the process type exists in the configuration settings. If it does not exist, you may need to create it.
    2. Create or Modify Process Type:

      • If the process type is missing, you can create a new one by following the configuration steps in the CRM settings.
      • Ensure that you enter the correct details and save the configuration.
    3. Verify Process Type Name:

      • Double-check the spelling and format of the process type you are trying to use. Ensure it matches exactly with what is defined in the system.
    4. Transport Request:

      • If the process type was supposed to be transported from another system, check the transport logs to ensure that it was included in the transport request.
      • If necessary, re-transport the configuration.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the process type. You may need to consult with your SAP security team to verify this.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on configuring process types in CRM.

    Related Information:

    • Transaction Codes:
      • SPRO - Customizing Implementation Guide
      • CRMD_ORDER - CRM Order Management
    • Tables:
      • CRMC_IST_TP_PTY - Table for process types in CRM
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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