How To Fix CRM_CFG_SC156 - Product description for &1 in language &2 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 156

• Message text: Product description for &1 in language &2 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC156 - Product description for &1 in language &2 could not be found ?

  The SAP error message CRM_CFG_SC156 indicates that the system is unable to find the product description for a specific product in the specified language. This can occur in various scenarios, particularly in SAP CRM (Customer Relationship Management) when dealing with product master data.
  Cause:
  
  Missing Product Description: The product in question does not have a description maintained in the specified language.
  Language Settings: The language settings in the user profile or the system may not be configured correctly.
  Data Inconsistency: There may be inconsistencies or issues in the product master data that prevent the description from being retrieved.
  Transport Issues: If the product data was recently transported from another system, the descriptions may not have been included in the transport.
  
  Solution:
  
  
  Maintain Product Description:
  
  Go to the product master data in the SAP system.
  Check if the product exists and if it has a description in the specified language.
  If not, add the missing description for the product in the required language.
  
  
  
  Check Language Settings:
  
  Verify the language settings in your user profile. Ensure that the language you are trying to access is supported and correctly set.
  You can check this in the user settings or by using transaction code SU01.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the product master data to identify any issues.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies.
  
  
  
  Transport Management:
  
  If the product data was recently transported, ensure that all relevant data, including descriptions, was included in the transport request.
  Check the transport logs for any errors or warnings related to the product data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP CRM.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRMD_ORDER - for managing CRM orders.
  CRMD_ORDERADM_H - for accessing order administration.
  MM02 - for changing material master data (if applicable).
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to resolve the CRM_CFG_SC156 error and ensure that product descriptions are correctly maintained in the desired languages.