How To Fix CRM_CFG_SC158 - User interface could not be initialized due to an internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 158

• Message text: User interface could not be initialized due to an internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC158 - User interface could not be initialized due to an internal error ?

  The SAP error message CRM_CFG_SC158, which states "User interface could not be initialized due to an internal error," typically indicates that there is an issue with the configuration or setup of the SAP CRM system, particularly related to the user interface components. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the CRM system.
  Missing Components: Required components or services for the user interface may not be properly installed or activated.
  Authorization Problems: The user may not have the necessary authorizations to access certain UI components.
  Browser Compatibility: The web browser being used may not be compatible with the SAP CRM UI.
  Session Issues: There may be issues with the user session, such as expired sessions or corrupted cookies.
  System Updates: Recent updates or patches may have introduced bugs or compatibility issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP CRM system to ensure they are correct and complete. This includes checking the UI configuration settings.
  Verify Components: Ensure that all necessary components and services are installed and activated. This may include checking the SAP Gateway and other related services.
  User Authorizations: Verify that the user has the appropriate authorizations to access the CRM UI. This can be done by checking the user's roles and authorizations in the system.
  Browser Settings: Try accessing the CRM UI using a different web browser or ensure that the current browser is compatible with SAP CRM. Clear the browser cache and cookies as well.
  Session Management: Log out of the system and log back in to refresh the session. If necessary, clear the session data.
  Check for Updates: Review any recent updates or patches applied to the system. If a new update is causing the issue, consider rolling it back or applying a fix if available.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Community Forums: Check SAP Community forums or other online resources where users may have discussed similar issues and solutions.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_CFG_SC158 error in your SAP CRM system.