How To Fix CRM_CFG_SC155 - Product ID for GUID &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 155

• Message text: Product ID for GUID &1 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC155 - Product ID for GUID &1 could not be found ?

  The SAP error message CRM_CFG_SC155 indicates that the system could not find a Product ID associated with the specified GUID (Globally Unique Identifier). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or manipulate a product that does not exist in the system or is not properly configured.
  Causes:
  
  Missing Product Data: The product associated with the GUID does not exist in the database.
  Incorrect GUID: The GUID provided may be incorrect or malformed.
  Data Synchronization Issues: If the product data is supposed to be synchronized from another system (like SAP ERP), there may be issues with the data transfer.
  Authorization Issues: The user may not have the necessary permissions to access the product data.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the product from being recognized.
  
  Solutions:
  
  Verify the GUID: Check the GUID provided in the error message to ensure it is correct and corresponds to an existing product.
  Check Product Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the product in the CRM system. If it does not exist, you may need to create it.
  Data Synchronization: If the product is supposed to be synchronized from another system, check the integration settings and ensure that the data transfer is functioning correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access product data. This can be checked in the user roles and authorizations.
  Review Configuration: Check the configuration settings in the CRM system to ensure that everything is set up correctly for product management.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM product management to understand how products are managed and the role of GUIDs.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.