How To Fix CRM_CFG_SC020 - The system could not calculate the quantity from value &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CFG_SC - Solution Configurator: Messages

  • Message number: 020

  • Message text: The system could not calculate the quantity from value &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CFG_SC020 - The system could not calculate the quantity from value &1 ?
    The SAP error message CRM_CFG_SC020, which states "The system could not calculate the quantity from value &1," typically occurs in the context of configuration or pricing in SAP CRM (Customer Relationship Management). This error indicates that the system is unable to derive a quantity based on the provided value, which can be due to several reasons.
    Causes:
    
    Incorrect Configuration: The configuration settings for the product or service may not be set up correctly, leading to issues in quantity calculation.
    Missing Master Data: Required master data (like material master, customer master, or pricing conditions) may be incomplete or missing.
    Inconsistent Unit of Measure: There may be inconsistencies in the units of measure used in the transaction, which can prevent the system from calculating the correct quantity.
    Pricing Procedure Issues: The pricing procedure may not be correctly defined or may not include the necessary conditions for calculating quantities.
    Custom Code or Enhancements: If there are custom developments or

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