How To Fix CRM_CFG_SC013 - Could not find an external configuration for config. ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 013

• Message text: Could not find an external configuration for config. ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC013 - Could not find an external configuration for config. ID &1 ?

  The SAP error message CRM_CFG_SC013 indicates that the system could not find an external configuration for the specified configuration ID. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product configurations or when trying to access configuration data that is expected to be available externally.
  Cause:
  
  
  Missing External Configuration: The most common cause is that the external configuration data for the specified configuration ID is not available in the system. This could be due to:
  
  The configuration ID being incorrect or not existing.
  The external configuration not being created or not being properly linked to the configuration ID.
  Issues with the integration between SAP CRM and the external system (e.g., SAP ERP, third-party systems).
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the external configuration data.
  
  
  System Configuration: There may be issues with the system configuration settings that prevent the retrieval of external configurations.
  
  
  Solution:
  
  
  Verify Configuration ID: Check if the configuration ID provided in the error message is correct and exists in the system. You can do this by navigating to the relevant configuration area in SAP CRM.
  
  
  Check External Configuration: Ensure that the external configuration for the specified configuration ID has been created and is correctly linked. This may involve:
  
  Checking the external system (e.g., SAP ERP) to ensure that the configuration data is available.
  Verifying the integration settings between SAP CRM and the external system.
  
  
  
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the external configuration data.
  
  
  System Configuration: Review the system configuration settings related to external configurations. This may involve checking the configuration settings in transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical expertise.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to external configurations in CRM for any specific guidelines or troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in configuration management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.