How To Fix CRM_CFG_SC015 - Could not find characteristic &1 in source data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 015

• Message text: Could not find characteristic &1 in source data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC015 - Could not find characteristic &1 in source data ?

  The SAP error message CRM_CFG_SC015, which states "Could not find characteristic &1 in source data," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to locate a specific characteristic in the data source that is required for processing a configuration or transaction.
  Cause:
  
  Missing Characteristic: The characteristic specified in the error message (&1) is not defined in the source data. This could be due to a configuration issue or missing data in the relevant tables.
  Incorrect Configuration: The configuration settings for the product or service may not be set up correctly, leading to the system not being able to find the required characteristic.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the characteristic value assignments or incorrect links between characteristics and the product.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain characteristics or data.
  
  Solution:
  
  Check Characteristic Definition: Verify that the characteristic mentioned in the error message is defined in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Review Configuration Settings: Ensure that the configuration for the product or service is correctly set up. Check if all required characteristics are included in the configuration profile.
  Data Validation: Validate the data in the relevant tables (e.g., characteristic values, product master data) to ensure that all necessary entries are present and correctly linked.
  Authorization Check: Ensure that the user has the necessary authorizations to access the required characteristics. This may involve checking user roles and permissions.
  Debugging: If the issue persists, consider using debugging tools in SAP to trace the execution and identify where the characteristic lookup is failing.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CT04 (to maintain characteristics) or CU01 (to create configuration profiles) to check and modify the relevant settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM configuration and characteristic management for more detailed guidance on setting up and troubleshooting characteristics.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.