How To Fix CRM_CENTRAL_PERSON008 - There are no employee roles in the SAP business partner.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CENTRAL_PERSON - Central Person

• Message number: 008

• Message text: There are no employee roles in the SAP business partner.

What causes this issue?

An employee must be created but there is no business partner role in
the system that has been defined as an employee role (Table T77S0,
CPERS, PROLE).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Identify a business partner role as an employee role. Use Customizing
for table T77S0.

Procedure for System Administrators

<DS:TRAN.OO_CENTRAL_PERSON>System setting</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CENTRAL_PERSON008 - There are no employee roles in the SAP business partner. ?

  The SAP error message CRM_CENTRAL_PERSON008 indicates that there are no employee roles assigned to the business partner in the SAP system. This error typically occurs when you are trying to perform an action that requires the business partner to have specific employee roles defined, such as when creating or managing a central person in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Employee Roles: The primary cause of this error is that the business partner (BP) does not have any employee roles assigned. Employee roles are necessary for the system to recognize the business partner as an employee and to allow certain functionalities.
  Incorrect Configuration: There may be issues with the configuration of the business partner roles in the system.
  Data Inconsistencies: There could be inconsistencies or missing data in the business partner master data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Enter the business partner number that is causing the error.
  Check the roles assigned to the business partner. Ensure that the appropriate employee roles (e.g., Employee, Sales Employee) are assigned.
  
  
  
  Assign Employee Roles:
  
  If the required employee roles are missing, you can add them:
  
  In the Business Partner screen, select the "Roles" tab.
  Click on "Add Role" and select the appropriate employee role from the list.
  Save the changes.
  
  
  
  
  
  Verify Role Configuration:
  
  Ensure that the roles you are trying to assign are correctly configured in the system. You can check this in the customizing settings under SPRO > Cross-Application Components > Master Data Synchronization > Business Partner > Define Roles.
  
  
  
  Check for Data Consistency:
  
  Ensure that all required fields for the employee role are filled out correctly. Missing mandatory fields can also lead to issues.
  
  
  
  Test the Changes:
  
  After assigning the necessary roles, try to perform the action again that previously resulted in the error.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  SPRO: Customizing Implementation Guide
  
  
  Documentation: Refer to SAP Help documentation for detailed information on business partner roles and their configuration.
  User Authorizations: Ensure that you have the necessary authorizations to modify business partner data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.