How To Fix CRM_CCKPT_C011 - Personalization data has been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCKPT_C - Customizing for Cockpits

• Message number: 011

• Message text: Personalization data has been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCKPT_C011 - Personalization data has been saved ?

  The SAP error message CRM_CCKPT_C011, which states "Personalization data has been saved," typically indicates that there is an issue related to the personalization settings in the SAP CRM system. This message is not necessarily an error but rather an informational message that can occur during the personalization process.
  Cause:
  
  Personalization Settings: The message may appear when a user attempts to save personalization settings in the CRM system. It indicates that the system has successfully saved the changes.
  User Role or Authorization Issues: If a user does not have the necessary authorizations to modify personalization settings, they may encounter issues when trying to save their preferences.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server, that may affect the saving of personalization data.
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to modify personalization settings. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Personalization Settings: If the message appears unexpectedly, review the personalization settings to ensure they are being saved correctly. You can try resetting the personalization settings to default and then reapplying the desired changes.
  System Logs: Check the system logs (transaction SLG1) for any related error messages or warnings that may provide more context about the issue.
  Technical Support: If the problem persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues that may be affecting the personalization functionality.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to personalization in CRM.
  Documentation: Review the SAP Help documentation for CRM personalization to understand how it works and any limitations or requirements.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If you continue to experience issues or if the message is causing functional problems, it may be beneficial to escalate the matter to SAP support for further assistance.