How To Fix CRM_CCKPT_C003 - The Business Warehouse info object must be released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCKPT_C - Customizing for Cockpits

• Message number: 003

• Message text: The Business Warehouse info object must be released

What causes this issue?

You want to establish a link to a Business Warehouse info object, but
the info object is not active in your system.

System Response

You cannot select the info object.

How to fix this error?

Go and see your system administrator.

Procedure for System Administrators

See the IMG documentation for the fact sheet under <ZH>
Basic functions -> Fact sheet -> Maintain fact sheets</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCKPT_C003 - The Business Warehouse info object must be released ?

  The SAP error message CRM_CCKPT_C003 indicates that a Business Warehouse (BW) InfoObject is not released, which is necessary for certain operations in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are inconsistencies or issues with the InfoObject that prevent it from being used in the CRM environment.
  Cause:
  
  InfoObject Not Released: The primary cause of this error is that the InfoObject in question has not been released in the BW system. This means that it is still in a development or inactive state and cannot be utilized in production processes.
  Transport Issues: If the InfoObject was recently transported from a development environment to a production environment, it may not have been properly released.
  Versioning Issues: There may be multiple versions of the InfoObject, and the version being referenced may not be the released one.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check the Status of the InfoObject:
  
  Go to the BW system and check the status of the InfoObject using transaction code RSA1 (Data Warehousing Workbench).
  Navigate to the InfoObjects section and find the specific InfoObject that is causing the error.
  
  
  
  Release the InfoObject:
  
  If the InfoObject is not released, you will need to release it. Right-click on the InfoObject and select the option to release it.
  Ensure that all necessary attributes and settings are correctly configured before releasing.
  
  
  
  Transport the InfoObject:
  
  If the InfoObject was recently transported, ensure that the transport request has been successfully imported into the target system.
  Check for any transport errors and resolve them if necessary.
  
  
  
  Check for Version Conflicts:
  
  Ensure that the correct version of the InfoObject is being used in the CRM system. If there are multiple versions, make sure the released version is the one being referenced.
  
  
  
  Recheck CRM Configuration:
  
  After releasing the InfoObject, recheck the CRM configuration to ensure that it is correctly set up to use the InfoObject.
  
  
  
  Test the Changes:
  
  After making the necessary changes, test the functionality in the CRM system to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 for BW and CRMD_ORDER for CRM to navigate and troubleshoot effectively.
  Documentation: Refer to SAP Help documentation for detailed information on InfoObjects and their management.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or BW team for further assistance, as they may have additional tools and insights to diagnose and resolve the issue.