How To Fix CRM_CCKPT_C001 - Customizing not complete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CCKPT_C - Customizing for Cockpits

  • Message number: 001

  • Message text: Customizing not complete

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CCKPT_C001 - Customizing not complete ?

    The SAP error message CRM_CCKPT_C001 indicates that the customizing settings for the SAP Customer Relationship Management (CRM) system are incomplete. This error typically arises when certain required configurations or settings have not been properly defined or activated in the system.

    Cause:

    1. Incomplete Customizing Settings: The most common cause is that some necessary customizing steps have not been completed in the SAP system. This could involve missing configurations in areas such as organizational structures, business roles, or other CRM-specific settings.
    2. Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in incomplete or missing configurations.
    3. Missing Authorizations: Sometimes, the user may not have the necessary authorizations to view or access certain customizing settings, leading to the perception that they are incomplete.

    Solution:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG) and verify that all necessary customizing steps for CRM have been completed. This includes checking the following:
        • Organizational structure settings
        • Business partner settings
        • Sales and service processes
        • Any other relevant CRM configurations
      • Ensure that all required entries are made and that there are no missing steps.
    2. Use Transaction Code:

      • You can use transaction code SPRO to access the IMG and navigate through the relevant sections to ensure that all necessary configurations are in place.
    3. Review Transport Requests:

      • If the customizing settings were transported, check the transport requests to ensure that all relevant objects were included and successfully imported into the target system.
    4. Check Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access and modify the customizing settings. You may need to consult with your SAP security team to verify this.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of CRM you are using. There may be specific notes or guides that address this error.
    6. SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches that could resolve the issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error message. You can search for notes in the SAP Support Portal.
    • Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and the solutions they implemented.
    • Documentation: Review the official SAP documentation for CRM to understand the required customizing steps and best practices.

    By following these steps, you should be able to identify and resolve the cause of the CRM_CCKPT_C001 error message in your SAP system.

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