How To Fix CRM_CCKPT_C005 - Business partner &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCKPT_C - Customizing for Cockpits

• Message number: 005

• Message text: Business partner &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCKPT_C005 - Business partner &1 does not exist ?

  The SAP error message CRM_CCKPT_C005 indicates that the system is unable to find a specified business partner (BP) in the CRM system. This error typically occurs in scenarios where a business partner is being referenced in a transaction or process, but the system cannot locate the corresponding entry in the database.
  Cause
  The error can be caused by several factors, including:
  
  Non-Existent Business Partner: The business partner ID being referenced does not exist in the system.
  Incorrect Business Partner ID: There may be a typo or formatting issue in the business partner ID being used.
  Data Synchronization Issues: If the business partner data is supposed to be synchronized between different systems (e.g., between CRM and ERP), there may be a delay or failure in synchronization.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  Inactive Business Partner: The business partner may exist but is marked as inactive or deleted.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Verify Business Partner ID:
  
  Check the business partner ID being used in the transaction. Ensure that it is correct and exists in the system.
  Use transaction code BP to search for the business partner in the system.
  
  
  
  Check Business Partner Status:
  
  Ensure that the business partner is active. You can check the status in the business partner master data.
  
  
  
  Data Synchronization:
  
  If the business partner is supposed to be synchronized from another system (like SAP ERP), check the synchronization logs for any errors or issues.
  Ensure that the relevant data transfer jobs are running successfully.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the business partner data. This can be checked with the help of your SAP security team.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SLG1 - Application Log
  
  
  Business Partner Roles: Ensure that the business partner has the necessary roles assigned for the specific transaction or process you are trying to execute.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_CCKPT_C005 error message.