How To Fix CRM_CAT_IL_MSG000 - Multiple values for the same search criterion are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CAT_IL_MSG - Multilevel Categorization - GenIL Messages

• Message number: 000

• Message text: Multiple values for the same search criterion are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CAT_IL_MSG000 - Multiple values for the same search criterion are not supported ?

  The SAP error message CRM_CAT_IL_MSG000 ("Multiple values for the same search criterion are not supported") typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform a search or filter operation that includes multiple values for a single search criterion. This can happen in various scenarios, such as when using search functions in the CRM system, particularly in the context of categorization or filtering data.
  Cause:
  The error is caused by the system's inability to process multiple values for a single search criterion. For example, if you are trying to filter records based on a field that only accepts a single value (like a specific status or category), and you inadvertently provide multiple values (like "Open" and "Closed"), the system will throw this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Search Criteria: Check the search criteria you are using. Ensure that you are not entering multiple values for a single field. If you need to filter by multiple values, consider using a different approach, such as using a range or a different field that allows multiple selections.
  
  
  Use Logical Operators: If the search functionality allows, use logical operators (AND/OR) to combine different criteria instead of trying to input multiple values for the same criterion.
  
  
  Modify Search Parameters: If you are using a search template or a saved search, modify the parameters to ensure that each criterion only has a single value.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for the specific transaction or report you are using. There may be specific guidelines on how to structure your search criteria.
  
  
  Check for Customizations: If your SAP CRM system has been customized, check with your SAP administrator or developer to see if there are any specific limitations or configurations that might be causing this issue.
  
  
  Test with Simplified Criteria: Try running the search with simplified criteria to isolate the issue. Start with one criterion and gradually add more to see which one triggers the error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and found solutions.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to avoid it in the future.