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Message type: E = Error
Message class: CRM_CAT_IL_MSG - Multilevel Categorization - GenIL Messages
Message number: 002
Message text: &1 categories found
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_CAT_IL_MSG002
- &1 categories found ?The SAP error message CRM_CAT_IL_MSG002 typically indicates that there is an issue related to the categorization of items in the SAP CRM system. The message usually states that a certain number of categories were found, but there may be a problem with how they are being processed or displayed.
Cause:
- Missing or Incorrect Configuration: The categories may not be properly configured in the system, leading to inconsistencies.
- Authorization Issues: The user may not have the necessary authorizations to view or manage the categories.
- Data Inconsistencies: There may be inconsistencies in the data related to the categories, such as missing entries or incorrect relationships.
- System Bugs: There could be bugs or issues in the specific version of SAP CRM being used.
Solution:
- Check Configuration: Verify that the categories are correctly configured in the system. This includes checking the settings in the customizing transaction (SPRO) for CRM categories.
- Review Authorizations: Ensure that the user has the necessary authorizations to access and manage the categories. This can be done by checking the user roles and profiles.
- Data Consistency Check: Run consistency checks on the data related to categories. This may involve checking for missing or incorrect entries in the database.
- Update or Patch: If the issue is due to a bug, check for any available updates or patches for your SAP CRM system that may resolve the issue.
- Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
Related Information:
CRMD_ORDER
for managing CRM orders or CRMD_ORDERADM_H
for accessing order administration.If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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