How To Fix CRM_CASE_XI_LOG001 - Case &1 has been imported successfully; the created case is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE_XI_LOG - Case XI log message class

• Message number: 001

• Message text: Case &1 has been imported successfully; the created case is &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE_XI_LOG001 - Case &1 has been imported successfully; the created case is &2 ?

  The SAP error message CRM_CASE_XI_LOG001 indicates that a case has been successfully imported into the SAP system, and it provides information about the case that was created. This message is typically informational rather than an error, meaning that it signifies a successful operation rather than a failure.
  Cause:
  
  The message is generated when a case is imported into the SAP CRM system, and it confirms that the operation was successful.
  The message includes two placeholders: 
  
  &1 represents the identifier of the imported case.
  &2 represents the identifier of the newly created case.
  
  
  
  Solution:
  Since this message indicates a successful import, there is no action required to resolve an error. However, if you are looking to verify the details of the imported case or ensure that the case has been created correctly, you can do the following:
  
  
  Check Case Details: Use the case identifier provided in the message to look up the case in the SAP CRM system. You can do this through transaction codes like CRMD_ORDER or by navigating through the CRM interface.
  
  
  Review Logs: If you are integrating with other systems (like using XI/PI for data transfer), you may want to check the integration logs to ensure that the data was transferred correctly and that there are no other related issues.
  
  
  Monitor for Further Messages: Keep an eye on subsequent messages or logs to ensure that there are no issues with the case processing after its creation.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for case management, such as:
  
  CRMD_ORDER - for managing cases and orders.
  CRMD_ORDERADM_H - for viewing case header information.
  
  
  
  Integration Monitoring: If you are using SAP Process Integration (PI) or SAP Cloud Platform Integration (CPI), you may want to monitor the integration flow to ensure that all data is being processed as expected.
  
  
  Documentation: Refer to SAP Help documentation for CRM case management to understand the functionalities and features related to case handling.
  
  
  In summary, the message CRM_CASE_XI_LOG001 is a confirmation of a successful case import, and no corrective action is needed unless you are looking to verify the case details or monitor the integration process.