How To Fix CRM_CASE235 - Fill all mandatory fields before saving

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 235

• Message text: Fill all mandatory fields before saving

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE235 - Fill all mandatory fields before saving ?

  The SAP error message CRM_CASE235, which states "Fill all mandatory fields before saving," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to save a case or transaction without completing all required fields. This is a common validation error that ensures data integrity and completeness in the system.
  Cause:
  The error is triggered when one or more mandatory fields in the case or transaction form are left empty. Mandatory fields are defined in the system configuration and can vary based on the specific business process or customization in your SAP environment.
  Common Mandatory Fields:
  
  Case ID or Number: Unique identifier for the case.
  Status: Current status of the case (e.g., open, closed).
  Priority: Indicates the urgency of the case.
  Description: A brief description of the case.
  Customer Information: Details about the customer related to the case.
  Assigned To: The user or team responsible for handling the case.
  
  Solution:
  To resolve the CRM_CASE235 error, follow these steps:
  
  
  Identify Mandatory Fields: Review the form to identify which fields are marked as mandatory (usually indicated by an asterisk or highlighted in some way).
  
  
  Complete All Required Fields: Ensure that all mandatory fields are filled out with the appropriate information. Double-check for any fields that may have been overlooked.
  
  
  Check Field Validations: Some fields may have specific validation rules (e.g., date formats, value ranges). Ensure that the data entered meets these criteria.
  
  
  Review Customizations: If your organization has customized the CRM system, check with your SAP administrator or consultant to understand any additional mandatory fields that may have been added.
  
  
  Save Again: After filling in all required fields, attempt to save the case or transaction again.
  
  
  Related Information:
  
  User Training: Ensure that users are trained on the importance of filling out mandatory fields and the implications of incomplete data.
  System Configuration: Administrators can review the configuration settings in the CRM system to adjust which fields are mandatory based on business needs.
  Error Logs: If the issue persists, check the system logs for any additional error messages that may provide more context.
  SAP Notes: Consult SAP Notes or the SAP Support Portal for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the CRM_CASE235 error and successfully save your case or transaction in SAP CRM.