How To Fix CRM_CASE234 - You are not authorized to perform &1 action on case &2

CRM_CASE234 - Overview

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 234

• Message text: You are not authorized to perform &1 action on case &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE234 - You are not authorized to perform &1 action on case &2 ?

  The SAP error message CRM_CASE234 indicates that a user is attempting to perform an action on a case (such as viewing, editing, or deleting) for which they do not have the necessary authorization. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data security and integrity.
  
  Cause:
  
  Insufficient Authorizations: The user does not have the required authorization object to perform the specified action on the case.
  Role Assignment: The user may not be assigned the correct role that includes the necessary permissions for the action.
  Authorization Object Configuration: The authorization objects related to the CRM case management may not be configured correctly, or the user’s profile may not include the necessary authorizations.
  
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management transaction (e.g., SU01).
  Ensure that the user has the appropriate roles that