How To Fix CRM_CASE226 - Document has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 226

• Message text: Document has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE226 - Document has been deleted ?

  The SAP error message CRM_CASE226, which states "Document has been deleted," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a document (such as a case, order, or other related object) that has been deleted or is no longer available in the system.
  Cause:
  
  Document Deletion: The most straightforward cause is that the document in question has been deleted from the database. This could be due to user action or a batch job that cleans up old or unnecessary records.
  Authorization Issues: Sometimes, the document may not be accessible due to authorization restrictions, leading to the perception that it has been deleted.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to failed updates or incomplete transactions.
  Archiving: The document may have been archived, making it unavailable for direct access in the current system.
  
  Solution:
  
  Check Document Status: Verify if the document has indeed been deleted. You can do this by checking the relevant database tables or using transaction codes that allow you to view document statuses.
  Restore Document: If the document was deleted accidentally, check if there is a backup or if it can be restored from an archive.
  Authorization Check: Ensure that the user has the necessary authorizations to access the document. This can be done by checking user roles and permissions in the SAP system.
  Data Consistency Check: Run consistency checks or reports to identify any issues in the database that may be causing the error. This may involve working with your SAP Basis team.
  Consult Logs: Check system logs for any related error messages or warnings that could provide more context about the deletion or access issue.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or SARA for archiving.
  Documentation: Review SAP documentation or notes related to CRM error messages for additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_CASE226 error in your SAP system.