How To Fix CRM_CASE218 - You cannot supply both "Created On" criteria; use one or the other

CRM_CASE218 - Overview

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 218

• Message text: You cannot supply both "Created On" criteria; use one or the other

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRM_CASE218 - Details

• The SAP error message CRM_CASE218 indicates that there is a conflict in the criteria being used for a search or report in the SAP CRM system. Specifically, it suggests that you are trying to supply both "Created On" criteria (likely a start date and an end date) in a way that is not allowed. The system expects you to use only one of these criteria at a time.
  
  Cause:
  The error occurs when:
  
  You have entered both a "Created On" start date and an end date in a search or filter criteria.
  The system is designed to accept only one of these criteria to avoid ambiguity in the search results.
  
  
  Solution:
  To resolve this error, you should:
  
  Review Your Input: Check the fields where you have entered the "Created On" criteria.
  Select One Criterion: Decide whether you want to filter by a specific start date or a specific end date, and remove the other.
  If you want to filter