How To Fix CRM_CASE185 - Enter valid dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 185

• Message text: Enter valid dates

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE185 - Enter valid dates ?

  The SAP error message CRM_CASE185, which states "Enter valid dates," typically occurs in the SAP Customer Relationship Management (CRM) module when the user inputs dates that are not valid or do not meet the required criteria for a specific transaction or process. This error can arise in various contexts, such as when creating or updating cases, activities, or other date-sensitive records.
  Causes:
  
  Invalid Date Format: The date entered may not conform to the expected format (e.g., DD/MM/YYYY vs. MM/DD/YYYY).
  Out of Range Dates: The dates may fall outside of acceptable ranges, such as being in the past when only future dates are allowed.
  Missing Dates: Required date fields may be left blank.
  Business Logic Constraints: Certain business rules may dictate that specific date combinations are invalid (e.g., start date must be before end date).
  System Settings: Configuration settings in the SAP system may restrict date entries based on fiscal years or other parameters.
  
  Solutions:
  
  Check Date Format: Ensure that the date is entered in the correct format as specified by the system settings.
  Validate Date Range: Make sure that the dates entered are within the acceptable range and meet any business logic requirements.
  Complete Required Fields: Ensure that all mandatory date fields are filled in.
  Review Business Rules: Check if there are any specific business rules that might be causing the date to be considered invalid.
  Consult Documentation: Refer to SAP documentation or help files for specific guidelines on date entry for the transaction you are working with.
  System Configuration: If you have access, review the configuration settings related to date handling in the SAP system to ensure they are set correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to CRM_CASE185.
  User Guides: Refer to user manuals or training materials for guidance on entering dates correctly in the CRM module.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_CASE185 error and successfully enter valid dates in your SAP CRM system.