How To Fix CRM_CASE159 - Document not linked to case

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 159

• Message text: Document not linked to case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE159 - Document not linked to case ?

  The SAP error message CRM_CASE159, which states "Document not linked to case," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action on a document that is expected to be associated with a specific case, but the system cannot find that link.
  
  Cause:
  
  Missing Linkage: The document (such as an email, note, or attachment) has not been properly linked to the case in the CRM system.
  Incorrect Document Type: The document type being used may not be compatible with the case or may not be allowed to be linked.
  User Permissions: The user may not have the necessary permissions to view or link documents to the case.
  System Configuration: There may be configuration issues in the CRM system that prevent the linking of documents to cases.
  Data Integrity Issues: There could be issues with the data integrity in the database, leading to the inability to find the document