How To Fix CRM_CASE160 - Closing profile & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 160

• Message text: Closing profile & does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE160 - Closing profile & does not exist ?

  The SAP error message CRM_CASE160 indicates that a closing profile does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to close a case or transaction that requires a specific closing profile.
  
  Cause:
  
  Missing Closing Profile: The closing profile that is being referenced in the transaction does not exist in the system. This could be due to configuration issues or the profile not being created.
  Incorrect Configuration: The system may not be properly configured to recognize the closing profile for the specific case type or transaction.
  Authorization Issues: The user may not have the necessary authorizations to access or use the closing profile.
  
  
  Solution:
  
  
  Check Closing Profiles:
  
  Navigate to the configuration settings in SAP (usually through transaction SPRO).
  Go to the relevant section for CRM and check if the closing profile exists.
  If it does not exist, you may need to create a new closing profile or modify an