How To Fix CRM_CASE155 - Attribute & cannot be modified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 155

• Message text: Attribute & cannot be modified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE155 - Attribute & cannot be modified ?

  The SAP error message CRM_CASE155, which states "Attribute & cannot be modified," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change a specific attribute of a business object (like a case or a service request) that is not allowed to be modified in its current state.
  Cause:
  
  Status Restrictions: The attribute you are trying to modify may be restricted based on the current status of the business object. For example, if a case is in a "Completed" or "Closed" status, certain fields may be locked for editing.
  Field Configuration: The field may be configured as read-only in the system settings or in the specific transaction you are using.
  Authorization Issues: The user may not have the necessary authorizations to modify that particular attribute.
  Business Logic: There may be custom business logic implemented in the system that prevents modification of certain fields under specific conditions.
  
  Solution:
  
  Check Status: Review the status of the business object. If it is in a status that does not allow modifications, you may need to change the status to one that does (if applicable).
  Field Configuration: Verify the configuration of the field in the customizing settings. If it is set to read-only, you may need to change this setting if appropriate.
  User Authorizations: Ensure that the user has the necessary authorizations to modify the attribute. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Review any relevant documentation or guidelines that may provide insight into the business rules governing the modification of the attribute.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM case management, such as CRMD_ORDER or CRMD_ORDERADM_H, to better understand the context in which the error occurs.
  Custom Development: If there are custom developments in your SAP system, review the code to see if there are any specific checks or logic that could be causing the restriction.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_CASE155 error message.