How To Fix CRM_CASE151 - Note key already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 151

• Message text: Note key already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE151 - Note key already exists ?

  The SAP error message CRM_CASE151, which states "Note key already exists," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create or update a note (or attachment) that has a key that already exists in the system. This can happen in various scenarios, such as when trying to add a note to a case, activity, or other CRM objects.
  
  Cause:
  
  Duplicate Note Key: The most common cause is that the note you are trying to create has a key (identifier) that is already associated with another note in the system.
  Data Consistency Issues: There may be inconsistencies in the database or issues with how the notes are being managed.
  System Configuration: Certain configurations or customizations in the CRM system may lead to this error if they do not handle note keys properly.
  
  
  Solution:
  
  Check Existing Notes: Before creating a new note, check if a note with the same key