How To Fix CRM_CASE144 - No main partner is set for partner function &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 144

• Message text: No main partner is set for partner function &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE144 - No main partner is set for partner function & ?

  The SAP error message CRM_CASE144 indicates that there is no main partner set for a specific partner function in a CRM case. This typically occurs when a partner function that is expected to have a main partner is not properly assigned or configured in the system.
  Cause:
  
  Missing Main Partner Assignment: The partner function in question does not have a main partner assigned. In SAP CRM, certain partner functions (like Sold-to Party, Ship-to Party, etc.) require a main partner to be defined.
  Configuration Issues: The partner determination procedure may not be set up correctly, or the partner function may not be configured to allow a main partner.
  Data Entry Errors: During the creation or modification of the CRM case, the user may have overlooked assigning a main partner for the specified partner function.
  
  Solution:
  
  
  Check Partner Assignment:
  
  Navigate to the CRM case in question.
  Go to the "Partners" tab and check the partner functions listed.
  Ensure that a main partner is assigned for the relevant partner function. If not, assign the appropriate main partner.
  
  
  
  Review Partner Determination Procedure:
  
  Go to the customizing settings in SAP (transaction SPRO).
  Navigate to the relevant area for partner determination (e.g., Sales and Distribution > Basic Functions > Partner Determination).
  Check the configuration for the partner determination procedure to ensure that the partner function is set up correctly to allow for a main partner.
  
  
  
  Data Entry Validation:
  
  Ensure that all required fields are filled out correctly when creating or modifying a CRM case.
  If necessary, consult with the user who created the case to verify that they followed the correct process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on partner functions and their configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the creation or modification of the CRM case again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Partner Functions: These are roles that partners can play in a business transaction (e.g., customer, vendor, etc.).
  Main Partner: In SAP, a main partner is typically the primary contact or entity for a specific partner function, which is crucial for processing transactions correctly.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to partner functions and CRM cases.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.