How To Fix CRM_CASE134 - Enter either the relation or the BOR type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 134

• Message text: Enter either the relation or the BOR type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE134 - Enter either the relation or the BOR type ?

  The SAP error message CRM_CASE134 ("Enter either the relation or the BOR type") typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to create or modify a case or a related object, and the system requires you to specify either a relationship or a Business Object Repository (BOR) type.
  Cause:
  This error usually arises due to one of the following reasons:
  
  Missing Data: The required fields for either the relationship or the BOR type are not filled in. The system expects at least one of these fields to be populated.
  Configuration Issues: There may be issues with the configuration of the CRM system, particularly in the area of relationships and business object types.
  User Input Error: The user may have overlooked entering the necessary information in the relevant fields.
  
  Solution:
  To resolve the CRM_CASE134 error, you can take the following steps:
  
  
  Check Input Fields:
  
  Ensure that you have entered either a valid relationship or a BOR type in the relevant fields. Review the screen where the error occurred and fill in the missing information.
  
  
  
  Review Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration for relationships and BOR types in the CRM system. Ensure that the necessary settings are in place and that the required types are defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on the specific fields and their requirements. This can provide insights into what values are acceptable.
  
  
  
  User Training:
  
  If this error is occurring frequently among users, consider providing training or documentation to help them understand the importance of these fields and how to fill them out correctly.
  
  
  
  Debugging:
  
  If you have access to technical support or development resources, consider debugging the transaction to identify any underlying issues that may not be immediately apparent.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Business Object Repository (BOR): In SAP, BOR is a framework that allows for the definition and management of business objects. Understanding how BOR types work can help in resolving issues related to this error.
  Relationships in CRM: Relationships define how different business objects are connected in the CRM system. Familiarity with the types of relationships and their configurations can be beneficial.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CRM_CASE134 error and continue with your work in SAP CRM.