How To Fix CRM_CASE009 - No object for key &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CASE - Messages for CRM Case Management

  • Message number: 009

  • Message text: No object for key &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CASE009 - No object for key &1 ?

    The SAP error message CRM_CASE009 ("No object for key &1") typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find an object (such as a case, order, or other business object) associated with the key provided. This can happen for several reasons, and understanding the cause is essential for finding a solution.

    Causes:

    1. Incorrect Key: The key provided in the transaction may be incorrect or malformed. This could be due to user input errors or issues with data entry.
    2. Object Deletion: The object you are trying to access may have been deleted or archived, making it unavailable in the current context.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the object.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the object not being available in the CRM system.
    5. Database Issues: There could be underlying database issues, such as corruption or connectivity problems, that prevent the system from retrieving the object.

    Solutions:

    1. Verify the Key: Double-check the key you are using to ensure it is correct. Look for any typos or formatting issues.
    2. Check Object Existence: Use transaction codes like CRMD_ORDER or relevant reports to check if the object exists in the system. If it has been deleted, you may need to restore it from an archive if possible.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the object. This may involve checking roles and permissions in the user profile.
    4. Data Consistency Check: If the system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run consistency checks or data reconciliation processes.
    5. Consult Logs: Check system logs (transaction SLG1) for any related error messages that could provide more context about the issue.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP CRM documentation for more information on object management and error handling.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the CRM_CASE009 error and implement an appropriate solution.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author