How To Fix CRM_CASE010 - Object for key &1 already exists in this position

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 010

• Message text: Object for key &1 already exists in this position

What causes this issue?

This object is already available in another place in the record. It
cannot be inserted because this could cause ambiguity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to move the object, cut it from its current position in the
record and insert it in the new position.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE010 - Object for key &1 already exists in this position ?

  The SAP error message CRM_CASE010, which states "Object for key &1 already exists in this position," typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or add an object (such as a case, activity, or another CRM object) that already exists in the system at the specified position or context.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that you are attempting to create a new object that has the same key or identifier as an existing object in the system.
  Incorrect Data Entry: There may be a mistake in the data you are entering, leading to a conflict with existing records.
  System Configuration: There could be specific configurations or settings in the CRM system that prevent the creation of duplicate objects.
  
  Solution:
  
  Check for Existing Objects: Before creating a new object, check if an object with the same key already exists. You can do this by searching for the object using the relevant transaction or report.
  Use a Different Key: If you need to create a new object, ensure that you are using a unique key that does not conflict with existing entries.
  Review Data Entry: Double-check the data you are entering to ensure that it is correct and does not inadvertently match an existing object.
  Consult Documentation: Review the SAP documentation or help resources for specific guidelines on object creation in your version of SAP CRM.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage cases and objects (e.g., CRMD_ORDER for managing CRM orders).
  SAP Notes: Check for any SAP Notes related to CRM_CASE010 for additional insights or patches that may address the issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Permissions: Ensure that you have the necessary permissions to create or modify objects in the CRM system, as restrictions may also lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.