How To Fix CRM_CANCEL802 - Error; no data transfer from BAdI method CRM_CANCEL_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 802

• Message text: Error; no data transfer from BAdI method CRM_CANCEL_MERGE

What causes this issue?

In the BAdI method CRM_CANCEL_MERGE, the system issued the error
message error_occurred.

System Response

The error was saved in the application log.
The data is not copied from the changing parameter.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL802 - Error; no data transfer from BAdI method CRM_CANCEL_MERGE ?

  The SAP error message CRM_CANCEL802 indicates that there is an issue with the data transfer in the context of the BAdI (Business Add-In) method CRM_CANCEL_MERGE. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is an attempt to cancel or merge certain transactions, and the system is unable to retrieve or process the necessary data.
  Cause:
  
  Implementation Issues: The BAdI method CRM_CANCEL_MERGE may not be properly implemented or activated in the system. If the implementation is missing or incomplete, the system cannot fetch the required data.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying database tables that the BAdI method relies on.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the data required by the BAdI.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to this error, especially if the settings related to cancellation or merging processes are not correctly defined.
  
  Solution:
  
  
  Check BAdI Implementation: 
  
  Go to transaction SE18 (BAdI Definition) and check if the BAdI CRM_CANCEL_MERGE is implemented. If not, you may need to create an implementation or activate an existing one.
  Ensure that the implementation is correctly coded to handle the data transfer.
  
  
  
  Review Data: 
  
  Check the relevant database tables for any missing or inconsistent data that might be causing the issue. Ensure that all necessary data is present and correctly formatted.
  
  
  
  Authorization Check: 
  
  Verify that the user has the appropriate authorizations to perform the cancellation or merging operation. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Configuration Review: 
  
  Review the configuration settings related to the cancellation and merging processes in the CRM system. Ensure that all necessary settings are correctly defined.
  
  
  
  Debugging: 
  
  If you have access to the development environment, you can debug the BAdI method to identify where the data transfer is failing. This can provide insights into what might be going wrong.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  BAdI (Business Add-In): A BAdI is a way to enhance the standard functionality of SAP applications without modifying the original code. It allows developers to add custom logic.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE18 (BAdI Definition), SE19 (BAdI Implementation), and SE80 (Object Navigator) for development and debugging.
  SAP Community: Engage with the SAP Community forums for additional insights and shared experiences from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.