How To Fix CRM_CANCEL800 - *** BAdI call - error messages ***

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 800

• Message text: *** BAdI call - error messages ***

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL800 - *** BAdI call - error messages *** ?

  The SAP error message CRM_CANCEL800, which indicates a BAdI (Business Add-In) call error, typically arises in the context of CRM (Customer Relationship Management) applications when there is an issue with the implementation of a BAdI. This error can occur during various operations, such as saving or processing transactions in the CRM system.
  Cause:
  
  
  BAdI Implementation Issues: The most common cause of this error is an issue in the implementation of a BAdI. This could be due to:
  
  Missing or incorrect implementation of the BAdI.
  Errors in the code within the BAdI implementation.
  The BAdI is not activated or is incorrectly configured.
  
  
  
  Data Issues: Sometimes, the data being processed may not meet the expected criteria, leading to errors in the BAdI logic.
  
  
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to this error.
  
  
  System Configuration: Incorrect system configuration or missing components can lead to BAdI call failures.
  
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction code SE18 to check the BAdI definition and SE19 to check the implementations.
  Ensure that the BAdI is correctly implemented and activated.
  Review the code for any logical errors or exceptions that may be causing the issue.
  
  
  
  Debugging:
  
  Use the debugger to trace the execution of the BAdI and identify where the error occurs.
  Check for any runtime errors or exceptions that are raised during the execution.
  
  
  
  Review Data:
  
  Validate the data being processed to ensure it meets the expected criteria for the BAdI.
  Check for any inconsistencies or missing data that could lead to the error.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to execute the transaction and access the BAdI.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on known issues.
  
  
  
  System Configuration:
  
  Review the system configuration related to CRM and BAdIs to ensure everything is set up correctly.
  
  
  
  Related Information:
  
  BAdI Documentation: Familiarize yourself with the documentation for the specific BAdI you are working with, as it may provide insights into its expected behavior and requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_CANCEL800 error in your SAP system.