How To Fix CRM_CANCEL411 - A cancelling party is entered without a date of receipt of cancellation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 411

• Message text: A cancelling party is entered without a date of receipt of cancellation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL411 - A cancelling party is entered without a date of receipt of cancellation ?

  The SAP error message CRM_CANCEL411 indicates that a cancellation party has been entered in a CRM transaction, but there is no corresponding date of receipt for the cancellation. This error typically arises in scenarios where a cancellation process is being executed, such as canceling an order, service request, or other CRM-related documents.
  
  Cause:
  The primary cause of this error is the absence of a date of receipt for the cancellation when a cancellation party is specified. In SAP CRM, when you want to cancel a transaction, the system requires both the cancellation party and the date of receipt to properly process the cancellation.
  
  Solution:
  To resolve the CRM_CANCEL411 error, you need to ensure that a date of receipt for the cancellation is provided along with the cancellation party. Here are the steps to do this:
  
  
  Access the Transaction: Go to the relevant CRM transaction where you are trying to process the cancellation.
  
  
  Check Cancellation Party: Ensure