How To Fix CRM_CALL_LIST038 - Business routing group not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 038

• Message text: Business routing group not found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST038 - Business routing group not found. ?

  The SAP error message CRM_CALL_LIST038 indicates that a business routing group could not be found in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process call lists or business routing functionalities.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The business routing group may not have been configured in the system. This could happen if the necessary settings were not completed during the implementation or if they were inadvertently deleted or modified.
  
  
  Incorrect Data Entry: There may be a typo or incorrect entry in the routing group field, leading the system to search for a non-existent group.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the business routing group, leading to the system being unable to retrieve it.
  
  
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there