How To Fix CRM_CALL_LIST035 - Existing activity has been found for BP &1 (&2-&3).

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 035

• Message text: Existing activity has been found for BP &1 (&2-&3).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST035 - Existing activity has been found for BP &1 (&2-&3). ?

  The SAP error message CRM_CALL_LIST035 indicates that there is an existing activity associated with a Business Partner (BP) that you are trying to create or modify. The message typically appears when you attempt to create a new activity (like a call or appointment) for a Business Partner that already has an existing activity scheduled for the same time period.
  Cause:
  The error is triggered due to the following reasons:
  
  Overlapping Activities: There is already an activity scheduled for the same Business Partner during the time frame you are trying to create a new activity.
  System Configuration: The system may be configured to prevent overlapping activities for a Business Partner to avoid scheduling conflicts.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Activities:
  
  Review the existing activities for the Business Partner in question. You can do this by navigating to the activity management area in SAP CRM and searching for activities related to the specific Business Partner.
  Ensure that there are no overlapping time slots with the new activity you are trying to create.
  
  
  
  Modify the New Activity:
  
  If you find that there is indeed an overlapping activity, consider rescheduling the new activity to a different time that does not conflict with the existing one.
  
  
  
  Delete or Change Existing Activity:
  
  If the existing activity is no longer needed, you can delete it or modify its time to free up the slot for the new activity.
  
  
  
  Consult with Your Team:
  
  If you are unsure about the existing activities or need to make changes, consult with your team or the person responsible for scheduling activities to ensure that you are not disrupting any planned engagements.
  
  
  
  System Configuration:
  
  If you believe that the system configuration is too restrictive, you may need to discuss with your SAP administrator or support team to see if adjustments can be made to allow for overlapping activities, if that is appropriate for your business processes.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage activities.
  Business Partner Management: Familiarize yourself with how Business Partners are managed in SAP CRM, as this will help you understand the context of the activities associated with them.
  Documentation: Refer to SAP Help documentation for more details on activity management and error handling in SAP CRM.
  
  By following these steps, you should be able to resolve the error and successfully manage your activities in SAP CRM.