How To Fix CRM_BUPA_RE028 - Both fields should not be initial

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_RE - Messages for the rule based partner processing

• Message number: 028

• Message text: Both fields should not be initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_RE028 - Both fields should not be initial ?

  The SAP error message CRM_BUPA_RE028 indicates that both fields in a certain context should not be empty (initial). This error typically arises in the context of Business Partner (BP) data management within the SAP Customer Relationship Management (CRM) module. The specific fields that are being referenced can vary depending on the transaction or process you are working with, but it generally relates to mandatory fields that must be filled out for the Business Partner.
  Cause:
  The error occurs when you attempt to save or process a Business Partner record where two specific fields that are required are left empty. This could happen in various scenarios, such as:
  
  When creating or updating a Business Partner.
  When trying to assign a Business Partner to a transaction or document.
  When certain mandatory fields are not filled in during data entry.
  
  Solution:
  To resolve the error, you should:
  
  
  Identify the Fields: Determine which two fields are being referenced in the error message. This may require checking the context in which the error occurred or reviewing the configuration of the Business Partner data model.
  
  
  Fill in the Required Fields: Ensure that both fields are populated with valid data. This may involve:
  
  Entering a valid name or ID.
  Providing necessary contact information.
  Completing any other mandatory fields that are relevant to the Business Partner.
  
  
  
  Check Configuration: If you are unsure which fields are mandatory, you may need to check the configuration settings in the SAP system. This can be done through transaction codes like BP (Business Partner) or SPRO (SAP Project Reference Object) to review the settings for Business Partner roles and data models.
  
  
  Consult Documentation: If the error persists, refer to SAP documentation or help resources for more detailed information about the specific fields and their requirements.
  
  
  Testing: After making the necessary changes, try to save or process the Business Partner record again to see if the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRMD_ORDER for CRM order management, and SE11 for data dictionary to check field definitions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify Business Partner data.
  
  If you continue to experience issues, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and Business Partner management.