How To Fix CRM_BUPA_RE030 - No matching records

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_RE - Messages for the rule based partner processing

• Message number: 030

• Message text: No matching records

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_RE030 - No matching records ?

  The SAP error message CRM_BUPA_RE030: No matching records typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to retrieve or display business partner (BUPA) data, but the system cannot find any records that match the specified criteria.
  Causes:
  
  Incorrect Search Criteria: The search parameters entered (such as name, ID, or other attributes) do not match any existing business partner records in the system.
  Data Not Created: The business partner you are trying to access has not been created or does not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to view the business partner data.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing records.
  Filters Applied: There may be filters applied in the search that are too restrictive, resulting in no records being returned.
  
  Solutions:
  
  Check Search Criteria: Verify that the search criteria you are using are correct. Ensure that you are using the right business partner ID, name, or other attributes.
  Create Business Partner: If the business partner does not exist, you may need to create it using the appropriate transaction (e.g., BP transaction code).
  Review Authorizations: Ensure that you have the necessary authorizations to access the business partner data. You may need to contact your system administrator for assistance.
  Remove Filters: If you have applied any filters in the search, try removing them to see if any records are returned.
  Data Synchronization: If your system is integrated with other systems, check for any synchronization issues. You may need to run synchronization jobs or check the integration settings.
  Check for Deletion: Confirm that the business partner has not been deleted or archived in the system.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to create or manage business partners.
  Authorization Objects: Check the relevant authorization objects related to business partner access (e.g., B_BUPA_BUP).
  SAP Notes: Look for SAP Notes related to CRM and business partner issues for any known bugs or additional troubleshooting steps.
  System Logs: Review system logs or error logs for more detailed information about the error.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.