How To Fix CRM_BUPA_ODATA014 - Contact &1 &2 is currently locked by &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_ODATA -

• Message number: 014

• Message text: Contact &1 &2 is currently locked by &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_ODATA014 - Contact &1 &2 is currently locked by &3 &4 ?

  The SAP error message CRM_BUPA_ODATA014 indicates that a contact (business partner) is currently locked by another user or process. This typically occurs in the context of SAP Customer Relationship Management (CRM) when multiple users attempt to access or modify the same business partner data simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the business partner record.
  Long-running Transactions: A transaction that takes a long time to complete may leave the record locked for an extended period.
  System Errors: Sometimes, system errors or crashes can leave records in a locked state.
  Background Jobs: Background jobs or processes that are running may also lock the business partner.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock on the business partner. If necessary, you can delete the lock entry (if you have the appropriate authorizations).
  Contact the User: If you identify the user who has locked the record, you can contact them to see if they can release the lock.
  Review Background Jobs: Check if any background jobs are running that might be locking the business partner. You can use transaction code SM37 to monitor background jobs.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further, especially if there are system errors or issues with the database.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SE11: To check the data dictionary for the business partner table.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Review the user documentation for CRM to understand how business partner locking works and best practices for avoiding conflicts.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.