How To Fix CRM_BUPA_ODATA013 - Account &1 &2 is currently locked by &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_ODATA -

• Message number: 013

• Message text: Account &1 &2 is currently locked by &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_ODATA013 - Account &1 &2 is currently locked by &3 &4 ?

  The SAP error message CRM_BUPA_ODATA013 indicates that a business partner account (identified by &1 and &2) is currently locked by another user or process (identified by &3 and &4). This typically occurs in scenarios where multiple users or processes are trying to access or modify the same business partner data simultaneously.
  Cause:
  
  Concurrent Access: Another user or transaction is currently editing or processing the business partner data, leading to a lock on the record.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Errors: Sometimes, system errors or crashes can leave locks in place that are not released properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Locking User/Process: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock. You can then communicate with that user to determine if they can release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Long-running Processes: Investigate if there are any long-running processes that might be holding the lock and address them accordingly.
  System Monitoring: Implement monitoring to track and manage locks more effectively, especially in high-concurrency environments.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to handle business partner data to minimize concurrent access issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.