How To Fix CRM_BUPA_MKTPERM014 - Form of consent &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MKTPERM - Messages for Marketing Permission

• Message number: 014

• Message text: Form of consent &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MKTPERM014 - Form of consent &1 does not exist ?

  The SAP error message CRM_BUPA_MKTPERM014 indicates that a specific form of consent (in this case, identified by &1) does not exist in the system. This error typically arises in the context of Customer Relationship Management (CRM) when dealing with marketing permissions or consent management.
  Cause:
  
  Missing Consent Form: The specified form of consent has not been created or is not available in the system.
  Incorrect Configuration: There may be a configuration issue where the system is looking for a consent form that has not been properly set up.
  Data Entry Error: The identifier for the consent form may have been entered incorrectly, leading the system to search for a non-existent form.
  
  Solution:
  
  
  Check for Existing Consent Forms:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code BP for Business Partner) and check if the consent form exists.
  If it does not exist, you will need to create it.
  
  
  
  Create the Missing Consent Form:
  
  If the consent form is indeed missing, you can create it using the appropriate configuration settings in the SAP system.
  This typically involves going to the customizing settings for marketing permissions and defining the consent form.
  
  
  
  Verify Configuration:
  
  Ensure that the configuration for marketing permissions is correctly set up. This can be done through the SAP Customizing Implementation Guide (IMG).
  Check the settings under Customer Relationship Management > Marketing > Marketing Permissions > Define Forms of Consent.
  
  
  
  Check for Data Entry Errors:
  
  Review the input data to ensure that the identifier for the consent form is correct. If there is a typo or incorrect reference, correct it.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed steps on managing marketing permissions and consent forms.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) and SPRO (Customizing).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage consent forms.
  
  By following these steps, you should be able to resolve the error message CRM_BUPA_MKTPERM014 effectively.