How To Fix CRM_BUPA_IDM034 - Business partner GUID for business partner &1 could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

  • Message number: 034

  • Message text: Business partner GUID for business partner &1 could not be determined

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_IDM034 - Business partner GUID for business partner &1 could not be determined ?

    The SAP error message CRM_BUPA_IDM034 indicates that the system is unable to determine the Business Partner (BP) GUID for a specified business partner. This error typically arises in the context of Customer Relationship Management (CRM) when there is an issue with the business partner data.

    Causes:

    1. Missing Business Partner Data: The business partner may not exist in the system, or the data may not be properly maintained.
    2. Incorrect Business Partner Number: The business partner number provided may be incorrect or not formatted properly.
    3. Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing or inconsistent data.
    4. Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
    5. Configuration Issues: There may be configuration problems in the CRM system that prevent the retrieval of the business partner GUID.

    Solutions:

    1. Verify Business Partner Existence: Check if the business partner exists in the system. You can do this by using transaction code BP to search for the business partner.
    2. Check Business Partner Number: Ensure that the business partner number you are using is correct and exists in the system.
    3. Data Maintenance: If the business partner does not exist, create it using the transaction code BP. Ensure that all required fields are filled out correctly.
    4. Check Synchronization: If your system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run synchronization jobs or check for errors in the integration.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access business partner data. You may need to consult with your security team to verify this.
    6. Review Configuration: Check the configuration settings in the CRM system related to business partners. Ensure that all necessary settings are correctly configured.

    Related Information:

    • Transaction Codes: Use transaction codes like BP (Business Partner), CRMD_ORDER (to check related CRM orders), and SE11 (to check database tables) for further investigation.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
    • Consult Documentation: Review SAP documentation related to business partner management for additional insights and best practices.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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