How To Fix CRM_BUPA_IDM011 - Business partner with GUID &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

  • Message number: 011

  • Message text: Business partner with GUID &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_IDM011 - Business partner with GUID &1 does not exist ?

    The SAP error message CRM_BUPA_IDM011 indicates that the system is unable to find a business partner (BP) with the specified GUID (Globally Unique Identifier). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a business partner that is not present in the system.

    Cause:

    1. Non-Existent Business Partner: The most common cause is that the business partner with the specified GUID has not been created or has been deleted from the system.
    2. Incorrect GUID: The GUID provided in the error message may be incorrect or mistyped.
    3. Data Synchronization Issues: If the system is integrated with other systems (like SAP S/4HANA or external systems), there may be synchronization issues leading to the business partner not being available in the CRM system.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.

    Solution:

    1. Verify the GUID: Check the GUID provided in the error message for accuracy. Ensure that it is the correct identifier for the business partner you are trying to access.
    2. Check Business Partner Existence: Use transaction code BP in the SAP GUI to search for the business partner. If it does not exist, you may need to create it.
    3. Create Business Partner: If the business partner does not exist, you can create it using the transaction code BP or through the relevant application in SAP CRM.
    4. Check Data Synchronization: If your system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to check logs or run synchronization jobs.
    5. Review Authorizations: Ensure that the user has the necessary authorizations to access business partner data. You may need to consult with your SAP security team to verify this.
    6. Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.

    Related Information:

    • Transaction Codes:
      • BP: Business Partner Maintenance
      • SLG1: Application Log
    • Business Partner Roles: Ensure that the business partner has the necessary roles assigned to it, as this can affect visibility and access.
    • Integration Scenarios: If you are working in an integrated environment, familiarize yourself with the data flow between systems and how business partners are managed across them.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to business partner management.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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