How To Fix CRM_BUPA_HIERARCHY006 - Data record for customer &1 in sales area &2 is not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_HIERARCHY - CRM BP Group Hierarchy

• Message number: 006

• Message text: Data record for customer &1 in sales area &2 is not transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_HIERARCHY006 - Data record for customer &1 in sales area &2 is not transferred ?

  The SAP error message CRM_BUPA_HIERARCHY006 indicates that there is an issue with the data transfer for a customer in a specific sales area. This error typically arises in the context of Customer Relationship Management (CRM) when there is an attempt to transfer customer data, but the system cannot find the necessary records for the specified customer and sales area.
  Cause:
  
  Missing Data: The customer data for the specified sales area may not exist in the system. This could be due to incomplete data entry or a failure in the data transfer process.
  Incorrect Sales Area: The sales area specified in the error message may not be correctly assigned to the customer master data.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP CRM and SAP ERP), it may lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data in the specified sales area.
  
  Solution:
  
  Check Customer Master Data: Verify that the customer master data exists for the specified customer and sales area. You can do this by navigating to the customer master record in the SAP system and checking the sales area data.
  Correct Sales Area Assignment: Ensure that the customer is correctly assigned to the sales area in question. If not, you may need to update the customer master data to include the correct sales area.
  Data Transfer Logs: Review the logs for any data transfer processes to identify if there were any errors or issues during the transfer. This can help pinpoint where the problem occurred.
  Re-run Data Transfer: If the data was not transferred correctly, you may need to re-run the data transfer process to ensure that all necessary records are created in the target system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify customer data in the specified sales area.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to manage customer data and check for any inconsistencies.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Data Consistency Checks: Use tools like transaction SLG1 (Application Log) to check for logs related to the data transfer process and identify any underlying issues.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on managing customer data and resolving related errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.