How To Fix CRM_BUPA_HIERARCHY005 - Customer &1 does not exist as a business partner in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_HIERARCHY - CRM BP Group Hierarchy

• Message number: 005

• Message text: Customer &1 does not exist as a business partner in CRM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_HIERARCHY005 - Customer &1 does not exist as a business partner in CRM ?

  The SAP error message CRM_BUPA_HIERARCHY005 indicates that the specified customer (business partner) does not exist in the CRM system. This error typically arises when there is an attempt to access or manipulate a customer record that has not been created or is not recognized in the CRM database.
  
  Cause:
  
  Non-Existent Business Partner: The business partner (customer) you are trying to access does not exist in the CRM system.
  Data Synchronization Issues: If the business partner was created in another system (like SAP ECC) but has not been replicated to the CRM system.
  Incorrect Input: The customer number or ID entered may be incorrect or mistyped.
  Deactivated Business Partner: The business partner may exist but could be deactivated or marked for deletion.
  
  
  Solution:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner exists in the CRM system using transaction code BP (Business Partner) or CRMD_ORDER (for CRM orders).
  Ensure that you are using the correct customer number or ID.
  
  
  
  Create Business