How To Fix CRM_BUPA_HIERARCHY008 - Customer &1 in sales area &2 has no data in the customer hierarchy


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_HIERARCHY - CRM BP Group Hierarchy

  • Message number: 008

  • Message text: Customer &1 in sales area &2 has no data in the customer hierarchy

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_HIERARCHY008 - Customer &1 in sales area &2 has no data in the customer hierarchy ?
    The SAP error message CRM_BUPA_HIERARCHY008 indicates that a specific customer (identified by &1) in a particular sales area (identified by &2) does not have any data in the customer hierarchy. This can occur in various scenarios, particularly when working with customer master data in SAP CRM.
    
    Cause: Missing Hierarchy Data: The customer may not be assigned to any hierarchy or may not have been properly set up in the customer hierarchy. Incorrect Sales Area: The sales area specified may not be correctly linked to the customer or may not have the necessary hierarchy data. Data Inconsistency: There may be inconsistencies or missing entries in the customer master data or hierarchy configuration. Customer Status: The customer might be inactive or not fully set up in the system.
    Solution: Check Customer Hierarchy Assignment: Go to the customer master data and verify if the customer is assigned to the correct hierarchy. Use transaction code BP (Business Partner) to check the details of

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